Refund Policy

DCFR provides digital planning-grade feasibility software and downloadable products.

• Refund requests are reviewed case by case.
• Work already generated, delivered, or initiated may not be refundable.
• Payment does not guarantee site approval, utility capacity, permit approval, or professional confirmation.

Processor

Payments and refunds are processed through the provider identified at checkout.

How to request

To request a refund, contact us via the Contact page with your order ID and a brief description of the issue.